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News September 18, 2017 · 3 min read

Nickell Rental Integrates Software with Equipment Owner Network

Read about how Nickell Rental joined the supplier network and integrated their rental management software to automate parts ordering and service workflow.

SmartEquip’s Enterprise application will now be utilized by Nickell Rental, one of the largest independent equipment rental companies in the southeast.  Now Nickell Rental will be able to automate their service process, increase technician productivity, eliminate parts order errors and improve uptime and availability of their rental fleet. The seamless integration of SmartEquip, and Orion Software’s Sirius Rental Management System, will allow the family-owned company to automate the workflow for parts and service, and leverage integrations with over 280 manufacturers and suppliers of equipment that participate in the SmartEquip Network.

Josh Nickell, Vice President, says “While local, independent rental companies often have an advantage over the national companies in terms of understanding the local market and relationships with local and other businesses, they are often at a disadvantage in terms of being able to access new technology. For some time, we have watched as the national rental companies have used SmartEquip to become more competitive by automating the repair and maintenance workflow, and we’ve looked forward to being able to use that same technology in our own business. We clearly recognize that optimizing the utilization of not only our fleet, but also our staff, is critical for growth and continued success. SmartEquip technology will enable Nickell Rental to replace our paper-based Work Order and Purchase Order systems with a paperless, automated system that eliminates over half of the steps in our current repair and maintenance process, not only reducing costs, but also improving productivity of both technicians and parts administrators.  In addition, we believe that using SmartEquip technology to compress repair times will result in improved fleet availability for our customers and revenues for Nickell Rental.”

Fernando Pinera, SmartEquip President adds “Our goal is to drive increased profitability for fleet owners, manufacturers and their dealers by integrating both their procurement systems and operational processes. We’re excited that Nickell Rental, as one of the nation’s leading independent rental companies, will now use SmartEquip technology to support their operations, ”.

Nickell Rental is a family rental business, owned and operated by father and son, Tom and Josh Nickell. They have four stores in the greater Atlanta Metropolitan Area and offer a wide range of both contractor and homeowner equipment. Nickell Rental has made the Inc. 5000 List for three years in a row from 2015 to current 2017, as one of the fastest growing companies in America. “We attribute our growth to two core values, a razor sharp focus on our niche markets and a company culture that promotes authentically caring about our customers. Anyone can rent equipment, that’s not our goal. Our goal is to help them get their project done,” says Josh Nickell, Vice President, Nickell Rental.  In addition, Josh Nickell is involved with the American Rental Association, and currently serves as the President of the ARA of Georgia. For more information at Rental Stores, please visit http://www.nickellrental.com/ or call 770) 253-4242.

SmartEquip is the leading global standard for process improvement in rental and other equipment centric industries. The SmartEquip network connects fleet owners to manufacturers and their dealers with real time access to critical parts and service information. It helps fleet owners generate more profit from their equipment by automating and accelerating the service workflow, increasing asset availability and revenue. The network streamlines the service process, eliminates order errors, improves technician wrench-time and greatly reduces equipment down time. SmartEquip currently supports more than 280 OEM/Supplier brands, with over 40,000 users across more than 4,000 locations across North America and Europe. SmartEquip recently surpassed $1.4 billion in transactions and is staffed by veterans of the construction and software industry. SmartEquip drives the fleet performance that grows profitability. SmartEquip. “Be Ready”.

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AED — Associated Equipment DistributorsAEM — Association of Equipment ManufacturersAGC — Associated General ContractorsARA — American Rental AssociationEquipment RentalSCRA